Keep your CiviCRM system up-to-date and secure
Not everybody needs CiviCRM consulting on a regular basis, but everyone should make sure their system is upgraded to a secure version, backed-up offsite, and monitored for unexpected activity. This doesn’t need to be a burden; let AGH Strategies handle it for you affordably with ﬂexible and predictable pricing.
In our work, we run into many organizations that have been using CiviCRM for years but haven’t upgraded. Besides missing out on new features and improved usability, running an out-of-date version of CiviCRM, your CMS, or basic server software leaves you vulnerable to a number of security exploits. The cost of a hack—in your staff time as well as the cost to rebuild a system—dwarfs the cost of staying up-to-date on upgrades.
Backup for everyone
Your list of supporters is your most valuable asset, yet so many CiviCRM users don’t have a regularly-maintained backup. Each of our monitoring plans comes with nightly secure off-site backup included.
Maintenance plans also include a Fire Drill twice a year: this is our opportunity to ensure that your backed-up site can be restored completely and accurately. We also check that all the necessary credentials and contacts are up-to-date so that our team isn’t locked out in an emergency.
Staying protected doesn’t need to be expensive. Our monitoring plans start at $45 per month if you pay annually, and it’ll give you the piece of mind to know that someone is here to take action if your site goes down or an upgrade needs to be applied.
Our maintenance plans turn the uncertainty of upgrades into a ﬂat cost. We’ll run security upgrades as needed, and we’ll upgrade you to the latest stable version of CiviCRM and Drupal, Joomla, or WordPress on a quarterly schedule. If you run a Debian or Ubuntu server, we’ll include server software upgrades—including Apache, MySQL, and PHP—for a small extra charge.
All plans include the option for incident response when monitoring indicates your site is down or compromised. For the basic monitoring and standard maintenance plans, we’ll just charge by the time spent, up to a ﬁve-hour cap (and you can authorize more time if needed).
The premium plans add incident response coverage to a predictable monthly rate. There’s no time limit: we will do everything up through rebuilding your site completely from a backup.
Support when you need it
When your needs change or you bring on new staff, we’re here to provide guidance and support. All members of our staff bring experience from the nonproﬁt sector, and our knowledge of CiviCRM is second-to-none. All plans come with à la carte support as you need it; the one exception is the option for unlimited support at one ﬂat rate.
CiviCRM training is also included in each of the maintenance plans. Standard and premium maintenance come with a credit, accrued quarterly with no expiration, for an in-person or online training program. The unlimited support combines a credit for in-person trainings with unlimited online trainings for the named contacts in your support plan.
Find a plan for your budget
No matter your budget or scope of your site, there’s a plan for you. If you pay for a year in advance, we’ll knock 10% off the price.
|Basic Monitoring||Standard Maintenance||Premium Maintenance||Unlimited Support|
|Semi-annual ﬁre drill|
|Phone and email support|
|Monthly server software updates||$110 / $99||$110 / $99|
|Training||$200 credit / year||$400 credit / year||
In-person: $400 credit / year
$50 / month
$45 / month
$410 / month
$369 / month
$710 / month
$639 / month
$1,420 / month
$1,278 / month
Not everyone maintains their own server, so why pay for it? Server software updates are an extra $110 per month (or $99 if paid annually). This includes making sure your versions of Apache, MySQL, and PHP are up-to-date. Available only on Debian and Ubuntu servers—others are billed by the hour.
Need customizations built? We are full-service CiviCRM developers, and we can design and build the solution you need. Contact us today.