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How to Create a Great Support Request
Overview Help Us Replicate the Problem When something goes wrong in CiviCRM, the fastest path to a solution is a support request that clearly explains how to reproduce the issue. While it may feel natural to focus on what is broken (“membership renewals aren’t working” or “the contribution page failed”), the most helpful support requests…
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When should I upgrade? Navigating issues, release candidates, and the cost of change
How to take control of your organization’s upgrade cycle. The slides below can be advanced by clicking or using the right arrow key. A new version of CiviCRM is released each month. Each release brings improved features and fixes bugs, but it also may introduce new bugs. Upgrading CiviCRM takes time, so it isn’t cost-effective…
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CiviCRM 101 Webinar
Mika Weinstein led a CiviCRM 101 webinar introducing CiviCRM’s capabilities and interface. Watch the webinar for free here: